Store Information
Canada’s Bricks — Terms & Policies
WELCOME / BIENVENUE ✨
We are a family-owned Canadian LEGO® business based in Montreal. We sell LEGO IN-STORE 🏪 and offer LOCAL PICKUP 📦 as well as shipping.
Nous sommes une entreprise familiale canadienne à Montréal. Nous vendons des LEGO EN MAGASIN 🏪 et offrons la RAMASSE LOCALE 📦 ainsi que l’expédition.
BUSINESS HOURS / HEURES D’OUVERTURE ⏰
Please refer to Our Google Business profile for holiday hours or schedule variations.
SHIPPING & HANDLING / EXPÉDITION 🚚
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Parcel recommended; rates from $6.99 CAD. Ships in 2–3 business days.
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LETTER MAIL ✉️ (MAX $15)
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❌ NO TRACKING, NO INSURANCE / PAS DE SUIVI, PAS D’ASSURANCE
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⚠️ WE ARE NOT RESPONSIBLE FOR LOSS, DAMAGE, OR DELAYS / NOUS NE SOMMES PAS RESPONSABLES DES PERTES, DOMMAGES OU RETARDS
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If you don’t agree, choose parcel / choisissez colis
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USA: 10% import tariff / États-Unis : 10% taxe d’importation
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International: DDU (customs/taxes = buyer / frais de douane et taxes = acheteur)
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By placing an order, you acknowledge that you are 100% responsible for tracking, monitoring, and collecting your package. Any customs duties, taxes, import fees, or other charges imposed by your country are solely the buyer's responsibility. If a package is refused, abandoned, unclaimed, returned by customs, or denied entry by your country for any reason, this is the buyer's responsibility and not the seller's.
TAXES / TAXES 💵
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Canadian buyers pay applicable sales tax / Les acheteurs canadiens paient la taxe de vente applicable
PICKING FEE / FRAIS DE PRÉPARATION 🧰
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Picking Fee Policy:
A minimum of $40 in merchandise value is required for every 40 lots ordered. Orders that do not meet this ratio are subject to a $5.99 picking fee for each uncovered block of up to 40 lots. -
Politique de frais de préparation :
Un minimum de 40 $ en valeur de marchandise est requis pour chaque tranche de 40 lots commandés. Les commandes qui ne respectent pas ce ratio sont assujetties à des frais de préparation de 5,99 $ pour chaque tranche non couverte de 40 lots ou moins.
PAYMENT & CANCELLATIONS / PAIEMENT ET ANNULATIONS 💳
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Unpaid orders canceled after 10 days / Les commandes impayées sont annulées après 10 jours
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❌ FULLY PAID ORDERS CANNOT BE CANCELED OR REFUNDED / LES COMMANDES PAYÉES NE PEUVENT PAS ÊTRE ANNULÉES OU REMBOURSÉES
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Items removed from inventory & in picking system / Articles retirés de l’inventaire et enregistrés dans le système
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⚠️ CANCELLATIONS AFTER PROCESSING = 25% RESTOCKING FEE ON THE ORDER AMOUNT/ ANNULATION APRÈS TRAITEMENT = 25 % FRAIS DE RÉAPPROVISIONNEMENT SUR LE TOTAL DE LA COMMANDE
PARTS & SETS / PIÈCES ET SETS
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NEW / NEUF: factory minor scuffs possible / légères éraflures d'usine possibles
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USED / USAGÉ: carefully selected but NOT PERFECT / PAS PARFAIT; minor wear, scratches, color variations possible / légères usures, rayures ou variations de couleur possibles. Major issues noted / problèmes majeurs notés
INVENTORY ACCURACY / EXACTITUDE DE L’INVENTAIRE 📦
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With 930,000+ pieces, mistakes happen; items may be missing or misplaced / Avec plus de 930 000 pièces, des erreurs peuvent se produire; certains articles peuvent être manquants ou mal placés
RETURNS / RETOURS ❌
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ALL SALES FINAL; NO RETURNS OR EXCHANGES / VENTES FINALES; AUCUN RETOUR NI ÉCHANGE
CONTACT / CONTACT 📧
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Questions or issues? Reach out — we keep records for all orders / Questions ou problèmes ? Contactez-nous — nous conservons les enregistrements de toutes les commandes
Store Information
- Store Name: CanadasBricks
- Type: This store identifies as a trader. For shipments to the EU, EU consumer protection laws apply to orders placed in this store.
- Returns policy: You have the right to return an order by contacting the store within 14 days of receiving the order. You can contact the store or use the withdrawal form.